I ordered my scooter over two weeks ago. I have sent follow-up emails, messages on social media, WhatsApp, etc. It has not been shipped, it is marked as paid yet unfulfilled. No one will return my messages or emails, nor refund my money. I am furious! I want my scooter or money back, yet no one will help. Don’t order through them, only through Amazon. You won’t get anything from them through this crappy site!